![]() I fired up IDS and told it to run the self test in the troubleshooting tab. The one in the VCM manager outside of IDS ran and said no issues. So after work I plug the bad vcm in and figured I'd quick run the self test and see what's going on. He comes back out about 10 minutes later and hands me a sheet with VCM self test directions on it. Service manager walks by and I hand the new VCM to him, explain what it's not doing, he goes and starts to deal with trying to get it warrantied. I tried it after he was done with it and I go the same message about turning the key on, tried a different wireless adapter, still same message, grabbed the VCMII that I always use and it works perfectly with the wireless. It works perfectly with the cable and he does what he has to do. I took a quick glance at it and told him to try it with the cable. The next time he used it he got the same crap, except this time he whined about it. The guy who is supposed to be using it grabs it and uses it wirelessly and he said that the first two times he tried it kept telling him to turn the key on, but on the third try it worked and he did what he had to do. Didn't bother to try the wireless part of it, threw it in the IDS cabinet. ![]() So I plug it in and let it update/activate. ![]() New one shows up, they hand it to me and say make it work. Shop bought another VCMII this week so now everyone has their own. ![]()
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